FAQs

Below we have provided a list of our frequently asked questions.

Treatments – Permanent Hair Removal

What are the side effects?

A patch test will determine the correct setting for your hair and skin type. There may be short term reddening, mild burning, temporary bruising and discolouration, in very rare cases there can be blistering, these effects will pass and are not permanent.

Common Questions

What if I have to cancel or reschedule?

Please give us 48 hours’ notice. We’re very reasonable but will need to charge you in full if you just ‘don’t turn up’. If your booking is for four or more people, please give us as much notice as possible. Fewer than four days’ notice for a group booking cancellation will result in a charge of 50%.

Should I tip – what’s normal?

Tipping for work well done is optional. If you are over the moon with your treatment, 10-20% is appreciated. But please don’t feel obliged.

What if I’m late?

This limits your treatment time. If you have not already completed a consultation we will ask you to do this beforehand, so please allow at least 15 minutes before your treatment time.

Which treatment should I have?

Think about how much time you have. And whether it’s relaxation you are after, or something more specific, such as an area that needs special attention. Then browse through our treatments. The descriptions will explain each treatment and its benefits.

Can’t decide? Call us and we’ll talk you through the choices so you get the best treatment for you.

I’m pregnant, so which treatments are suitable?

Up to 12 weeks we recommend you only have manicures and pedicures. After 12 weeks we recommend our range of pregnancy treatments – just ask.

What if I have a health condition?

Please tell us about any health conditions you have. Some common conditions that we need to know about include:

  • Allergies
  • High blood pressure
  • Skin conditions
  • Low blood pressure
  • Varicose veins
  • Heart conditions
  • Recent operations
  • Epilepsy
  • Scar tissue
  • Diabetes
  • Any other medical condition

What if I have a special diet?

Just let us know about any special dietary needs before you arrive and we’ll make sure you are catered for.

Does waxing hurt?

It doesn’t tickle, but it’s very quick. Redness or a slight rash is typical, especially if it’s your first time. The more often you wax, the more your skin and hair becomes used to it – and the less it hurts.

What do I do with my jewellery?

Leave your valuables in the trinket boxes provided. You will need to remove your jewellery for most treatments.

Should I do anything before I arrive?

Drink lots of water, and eat fresh fruit and salads, for a couple of days before your visit.