Your appointment
Please book appointments in advance to avoid disappointment. We’ll ask for a credit or debit card number to secure your appointment.

Arrival time
We recommend that you arrive 15 minutes before your treatment time. Unfortunately, late arrival can result in reduced or cancelled treatment time.

Please cancel at least 24 hours before your treatment. After this, a 50% cancellation fee will apply.

Very rarely, we may need to move your booking. If this happens, we will always try to re-book your appointment as close to your requested date as possible.

Medical conditions
Before your initial treatment we’ll ask you to fill in a confidential record card. This ensures we know about any medical concerns or conditions you have that could be affected by our treatments.

Please let us know if you have an existing medical condition. Especially if you are pregnant or have a heart condition, allergies, skin conditions, high blood pressure, scar tissue or an under or over-active thyroid.